Water & Sewer Rate FAQs

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Expand/Contract Questions and Answers

  • Why did the City of Kent raise my water and sewer rates?

  • Why did the City add an annual cost-of-living rate increase to the rates?

  • Will my water rate in the summer still go up?

  • Why am I being charged for a dedicated fire line for a sprinkler system that I never use?

  • Who approved these rate increases and when were they approved?

  • How do the City’s water rates compare to those in neighboring cities and Water Districts?

  • What can I do to reduce my water consumption?

  • I’ve used less water. Am I being penalized for conservation?

  • Is there assistance available for low-income customers?

  • Who do I call if I still have questions about my utility bill?