Kent Permit Process Customer Survey

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Please correct the field(s) marked in red below:

Have you used Kent’s permit service in the last year?
Have you used Kent’s permit service in the last year?
Are you a (please select one)
Are you a (please select one)
Are you a (please select one)
Are you a (please select one)
For the following, please check the statement that most accurately reflects your opinion.
For the following, please check the statement that most accurately reflects your opinion.
Strongly Agree Inclined to Agree Neutral Inclined to Disagree Strongly Disagree
City staff used their knowledge of city codes to help me find solutions to problems.
I received service in a timely and professional manner.
The service was consistent and predictable.
City staff was friendly and courteous.
City staff treated me with honesty and respect.
The information provided was useful to me.
My permit experience went well.
Do you have any comments or suggestions to help us improve our service to you?
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